Sales Development Representative (KwaZulu-Natal)
Sales & Business Development
South Africa
Posted on Jul 13, 2026
. The SDR's are accountable for the Prospecting & Connecting/Qualifying stages of the sales process, with their primary objective being qualified sales appointment bookings for inside (telesales) and outside (field sales) conversion teams. Prospecting:
- Conducting outbound telemarketing and email activities towards targeted geographic areas and industry verticals
- Researching to expand the prospect list using in-house tools and resources such as LinkedIn, Meta, Google Maps and other methods
- Continuously improving the methods of prospecting, and the tactics for connecting and engaging with potential customers
- Profiling strategic accounts identifying decision makers, researching and obtaining business requirements, and preparing and presenting solutions to start the sales cycle
- Organizing and holding group demos, webinars and live seminars in order to warm leads and lead to sales demo bookings
- Actively organising and participating in relevant trade shows and events that will build a relevant prospect pipeline
- Performing initial needs assessment and identifying prospects' pain points to determine how Yoco’s solutions could address those needs;
- Developing detailed industry and product knowledge and acumen to position Yoco’s value proposition to multiple vertical segments;
- Qualifying prospects to ensure they are a segment fit, and setting up appointments with either our inside (telesales) or outside (field sales) teams;
- Reschedule/follow up with prospects if meetings do not occur
- Maintaining accurate records of all activities in CRM and promoting database cleanup and hygiene through regular and ongoing maintenance activities;
- Stay on top of current marketplace trends and information on pricing, products and new technologies in our industry, and acting as a vital point of insight for our marketing and sales teams;
- Collaborate with sales, marketing and operations team members on strategic sales and onboarding approach to streamline and improve the end to end sales cycle, driving efficiency and customer satisfaction