IT Support Specialist
IT, Customer Service
Amsterdam, Netherlands
Job description
Studocu was founded on the principle that equal access to study notes reduces inequality between students. Today, we make it easy for 60 million students to share notes every month - including using cutting-edge AI learning tools such as Studocu AI and Class Recording on the Studocu app.
We’re currently looking for a IT Support Specialist to join us! You'll be our go-to person for day-to-day IT support; helping colleagues with hardware and software issues, set up devices, troubleshoot technical problems, and contribute to making technology work smoothly across the company.
This is a hands-on role with lots of variety and opportunities to learn. One day you might be helping a new colleague get set up for success, and the next you could be improving an internal process or supporting an office IT project. We're looking for someone who's curious, proactive, eager to learn, and enjoys helping others.
You'll be part of our Digital Infrastructure team, working alongside experienced IT professionals in an international environment. It's a great opportunity to build your technical skills, gain exposure to a modern tech stack, and grow your career in IT.
What you’ll be doing here:
If it plugs in, you'll probably be involved
Keep our office connected with reliable WiFi and networking
Set up devices for new joiners and manage IT inventory
Help keep Studocu secure by administering our password management tools
Improve meeting rooms with smart, Google-friendly collaboration tools for hybrid working
Coordinate cabling, installations, and other office IT projects
Automate onboarding, off-boarding, and access management processes
Act as a go-to admin for Google Workspace and other core business tools
Why you’ll love it here:
You'll get hands-on experience across IT, operations, security, and automation
You'll work with people from all corners of Studocu
Your ideas won't just be heard - you'll have the chance to make them happen
It's not a role where you're stuck behind a desk all day
Every week brings something new to learn
What you’ll bring to the team:
If this will be your second job or you've been in this career for 10+ years - we want to hear from you!
You've worked with Windows, macOS, or Linux before
You've used (or are keen to learn) tools like Kandji for managing devices
You enjoy helping people and communicating with colleagues from all backgrounds
You're happy to roll up your sleeves and get involved in hands-on IT tasks
You're curious about automation, scripting, and finding smarter ways of working
Bonus points if you've ever set up your own network, home lab, or WiFi system
Other things that will make you the ideal candidate for us:
You’re currently a resident in the Netherlands, a commutable distance from our office in Amsterdam
You’re someone who enjoys being in the office at least 3 times per week!
Why you'll love it here:
Awesome office in the centre of Amsterdam - with a garden!
Hybrid working policy - we’d love to see you in our office 2 days per week!
Free office lunch - prepared by Chef Valentijn - coffee, tea and snacks
24 holiday days - plus, options to buy leave and take 4 weeks working abroad
A Work From Home set-up budget of up to 800 Euros
Learning & Development budget of 2,500 Euros per year
Free in-house Dutch lessons for those who want to learn
Travel Card (NS Business), depending on where you’re living
Pension scheme - we match your 2% contribution
Look to the future with our SAR equity scheme
Company boat trips and an open in-office bar on a Friday!
OneFit sports subscription discount
Your choice of Mac or Linux tech
An epic annual company trip
