Director, UX Design

Resilinc

Resilinc

Design
Bengaluru, Karnataka, India
Posted on Dec 4, 2025
Join the Future of Supply Chain Intelligence — Powered by Agentic AI
At Resilinc, we’re not just solving supply chain problems — we’re pioneering the intelligent, autonomous systems that will define its future. Our cutting-edge Agentic AI enables global enterprises to predict disruptions, assess impact instantly, and take real-time action — before operations are even touched. Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Supply Chain Risk Management, we are trusted by marquee clients across life sciences, aerospace, high tech, and automotive to protect what matters most — from factory floors to patient care.
But the real power behind Resilinc? Our people. We’re a fully remote, mission-led team making sure life-saving products and critical goods get where they’re needed, fast. We offer the chance to do meaningful work in a collaborative, empowering culture—where you can be an agent of change. Join us to tackle critical global challenges through high-impact work that matters.
Resilinc | Innovation with Purpose. Intelligence with Impact.
The Director, UX Design will lead a complete transformation of our user experience and platform design. This leader will own UX strategy, design execution, and the development and maintenance of a scalable design system that enhances usability, accessibility, and aesthetics across our platform.
Reporting to the VP – Product, this individual will drive a user-first design culture, ensuring that our products are simple, intuitive, visually compelling, and highly effective for our customers. They will lead UX for agentic AI experiences - LLM-powered assistants, autonomous workflows, and in-product recommendations - so AI is explainable, trusted, and actionable. This leader will collaborate closely with Product, Engineering, and Data Science teams to implement best-in-class UX principles, standardize UI components, and elevate the overall user experience.
What You WIll Do

UX Strategy & Vision

  • Define and execute the UX vision and strategy to improve platform usability and customer experience.
  • Advocate for a user-first approach, ensuring that customer pain points and behaviors drive design decisions.
  • Establish and enforce UX best practices, accessibility standards, and design guidelines across all products.

Design System & Standardization

  • Develop, implement, and maintain a scalable design system that ensures consistency across all products.
  • Standardize UI components, interactions, and visual elements, ensuring a unified and modern user experience.
  • Work closely with engineering teams to seamlessly integrate the design system into development workflows.

Data-Driven Design

  • Develop and track UX success metrics, ensuring continuous improvement based on user feedback.
  • Leverage heatmaps, session recordings, and analytics tools to gain insights into user interactions.

Collaboration & Leadership

  • Build and lead a high-performing UX design team, fostering a culture of creativity and innovation.
  • Work cross-functionally with Product, Engineering, and Data teams to ensure seamless execution of design initiatives.
  • Champion human-centered design principles and mentor teams on UX best practices.

What You Will Bring

  • 10+ years of experience in UX/UI design, with 5+ years in leadership roles.
  • Deep expertise in UX research, usability testing, and human-centered design methodologies.
  • Hands-on experience designing and shipping agentic AI products.
  • Strong experience in building and implementing scalable design systems.
  • Proficiency in Figma, Sketch, Adobe XD, Lovable and other modern and AI-based design tools.
  • Ability to balance customer needs, business goals, and technical feasibility.
  • Strong collaboration skills, working effectively with product managers, engineers, and data teams.

What Will Make You Stand Out

  • Experience in B2B SaaS platforms, enterprise applications, or AI-powered products.
  • Strong portfolio showcasing data-driven design decisions and impactful UX transformations.
  • Background in accessibility standards (WCAG), design system governance, and UI engineering.
  • Experience integrating AI and automation into UX workflows.

Impact & Success Metrics

  • Reduction in user friction and support requests due to improved usability.
  • Increased customer engagement, retention, and satisfaction scores.
  • Successful implementation and adoption of the design system across all teams.
  • Faster development cycles by standardizing UI components and interactions.
What's in it for you?
At Resilinc, we’re fully remote, with plenty of opportunities to connect in person. We provide a culture where ownership, purpose, technical growth and a voice in shaping impactful technology are at our core. Oh, and the perks? Full-stack benefits for health, wealth and wellbeing to keep you thriving. Hit up your talent acquisition contact for a location-specific FAQ.
Curious to know more about us? Dive in at www.resilinc.ai
More great news! Resilinc is backed by Vista Equity Partners
If you are a person with a disability needing assistance with the application process please contact HR@resilinc.com.