Administrative Officer
Administration
Lagos, Nigeria
About Us
Job Description
A good clinic visit starts long before the doctor walks in. It starts at the front desk.
About Reliance Health
We're a healthcare technology company of 400+ people using technology to make healthcare affordable, accessible, and delightful in emerging markets. We operate across Nigeria, Egypt, Senegal, and Côte d'Ivoire, with 300,000 people depending on us for their healthcare. We're one of Time Magazine's World's Top Healthtech Companies (2025).
We're a data-driven team that values ambitious thinking, simple communication, and working without micromanagement. We move fast, learn by doing, and our diverse team spans multiple nationalities and backgrounds.
The Role
As our Administrative Officer, you'll help keep our clinic running smoothly, from the first hello to the final invoice. You'll book appointments, welcome patients, keep records accurate, and make sure supplies don't run low. When someone needs urgent care, you'll spot it and alert the medical team quickly. Your work helps every patient feel looked after.
What You'll Do
- Book patient appointments, health education sessions, and clinic events, and send reminders
- Welcome patients, help them check in, and alert the medical team to urgent cases
- Answer questions from patients, families, and staff by phone, SMS, email, or ticket
- Enter and update patient records, invoices, claims, and stock records accurately
- Keep medical and admin files organized and confidential, on paper and online
- Track stock levels and help order, receive, and store supplies
- Record services and invoices, and follow up on payments when needed
What You'll Bring
- Bachelor's degree or HND
- Completed NYSC or have a certificate of exemption
- Live within 10km of the clinic you apply for, or be able to commute there easily every day
- A careful eye for detail when handling records, invoices, and stock
- A polite, friendly manner with patients and visitors
Nice to Have
- Basic skills with electronic medical record (EMR) systems
- Comfortable using everyday office software
What We Offer
- Salary: ₦134,513.43 monthly
- Onsite role at one of our clinics in Lagos (Lekki, Surulere, Ogba, Ikorodu, Akowonjo) or Port Harcourt
- Unlimited leave – take the time you need
- Premium health insurance for you and your family
- Learning and development allowance to support your growth
Ready to Join Us?
If this sounds like you, we'd love to hear from you. Apply today.
