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Good teams need simple, fair systems behind them. We're looking for the person to build ours.

About Reliance Health

We're a healthcare technology company of 400+ people using technology to make healthcare affordable, accessible, and delightful in emerging markets. We operate across Nigeria, Egypt, Senegal, and Côte d'Ivoire, with 300,000 people depending on us for their healthcare. We're one of Time Magazine's World's Top Healthtech Companies (2025).

We're a data-driven team that values ambitious thinking, simple communication, and working without micromanagement. We move fast, learn by doing, and our diverse team spans multiple nationalities and backgrounds.

The Role

As our Manager, People Operations, you'll build and run the systems that help our people do their best work. You'll look closely at how we hire, onboard, manage performance, and support our team, then design practical processes that people actually use. You'll work with senior leaders and be a trusted guide for managers across our markets, helping them handle people questions fairly and consistently. You'll also lead and grow the People Ops team.

What You'll Do

• Build and run core People Ops processes and track metrics like attrition and engagement
  
• Keep contracts and employee records accurate and in line with labor laws in each market
  
• Track changes in employment rules and update our policies to match
  
• Own onboarding from offer acceptance through a new hire's first 90 days
  
• Manage offboarding, including exit interviews, final paperwork, and handovers
  
• Run the company-wide performance review cycle and help managers apply it consistently
  
• Coordinate payroll inputs and benefits with Finance
  
• Lead and coach the People Ops team to handle complex HR issues on their own
  

What You'll Bring

• Bachelor's degree or HND in any field
  
• At least 7 years of experience in HR, People Operations, or a related field
  
• Experience designing HR processes from scratch or greatly improving existing ones
  
• Experience managing or mentoring at least one direct report, or leading a cross-functional project
  
• Clear writing and speaking for different audiences, from leaders to new hires
  
• Comfort using people data to spot problems and make recommendations
  
• Completed NYSC, legally authorized to work in Nigeria, and based in Lagos (or willing to relocate)
  

Nice to Have

• Experience in a technology or health company
  
• Experience with HR across more than one African country, including employment law
  
• Familiarity with HR tools such as Leapsome, Zoho People, or similar
  
• Experience working directly with senior leaders on people strategy
  

What We Offer

• Salary: ₦600,000.00 monthly
  
• Remote role based in Lagos, Nigeria
  
• Unlimited leave – take the time you need
  
• Premium health insurance for you and your family
  
• Learning and development allowance to support your growth
  

Ready to Join Us?

If this sounds like you, we'd love to hear from you. Apply today.