Portfolio Jobs

<div><div> <div><div></div></div> <div> <span></span><div> <div><div contenteditable="false"></div></div> <div><div><div> <div contenteditable="false"> <div><div><div></div></div></div> <div></div> </div> <div><div> <div><div contenteditable="false"><h1 contenteditable="false">Customer Service Executive </h1></div></div> <div></div> </div></div> </div></div></div> <div><div contenteditable="false"><div><div><div> <div role="table" aria-label="Page properties"></div> <div><div><div role="button" tabindex="0"> <div>7 more properties</div> </div></div></div> </div></div></div></div></div> <div><div> <div> <div><div> <h2 contenteditable="false"> <span>About Propseller</span> </h2> <div></div> </div></div> <div><div><div> <div contenteditable="false">In 2024, Propseller has been ranked <a href="https://www.ft.com/content/dbac4faa-5a8c-4ba9-8425-12ae727e0d05" rel="noopener noreferrer" tabindex="0"><span>#1 Fastest-Growing Real Estate Company in APAC by the Financial Times</span></a> and <a href="https://www.straitstimes.com/multimedia/graphics/2024/01/fastest-growing-companies-2024/index.html?shell" rel="noopener noreferrer" tabindex="0"><span>#10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista</span></a>!</div> <div></div> </div></div></div> <div><div><div> <div contenteditable="false">In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.</div> <div></div> </div></div></div> <div><div><div> <div contenteditable="false">Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced. </div> <div></div> </div></div></div> <div><div><div> <div contenteditable="false">By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (600+ reviews). </div> <div></div> </div></div></div> <div><div><div> <div contenteditable="false">The next phase of the journey is to go from helping people sell their homes to becoming the No1 brand for people to move from one home to the next: sell, buy, and finance.</div> <div></div> </div></div></div> <div><div><div> <div contenteditable="false">Find out more at: <a href="http://propseller.com/careers/" rel="noopener noreferrer" tabindex="0"><span>propseller.com/careers/</span></a> </div> <div></div> </div></div></div> </div> <div><div><div> <div contenteditable="false"></div> <div></div> </div></div></div> <div> <div><div> <h3 contenteditable="false">Role Description</h3> <div></div> </div></div> <div><div><div> <div contenteditable="false">We are looking for a self-starting, cheerful, client-centric, and helpful individual to join our team. The Customer Service Executives assist our team of Real Estate Consultants by answering inbound enquiries, qualifying buyers and tenants, and coordinating viewings. You will need to be fast, organised, and meticulous when sharing and collecting information from potential buyers or tenants. If you have the ability to always smile and strive to make our clients happy, then we want you.</div> <div></div> </div></div></div> <div><div> <h3 contenteditable="false"><span>Duties &amp; Responsibilities</span></h3> <div></div> </div></div> <div><div> <div contenteditable="false"><div></div></div> <div><div> <div contenteditable="false">Handle inbound/outbound enquiries from various channels (WhatsApp, SMS, in-house messaging systems, and Phone calls);</div> <div></div> </div></div> </div></div> <div><div> <div contenteditable="false"><div></div></div> <div><div> <div contenteditable="false">Search for information within our CRM to deliver accurate answers to questions from potential buyers and tenants whilst entering any new data into the listings to enrich the information;</div> <div></div> </div></div> </div></div> <div><div> <div contenteditable="false"><div></div></div> <div><div> <div contenteditable="false">Qualify potential buyers and tenants expressing interest in Propseller listings;</div> <div></div> </div></div> </div></div> <div><div> <div contenteditable="false"><div></div></div> <div><div> <div contenteditable="false">Coordinate and schedule property viewings for buyers and tenants against the schedule of the assigned Real Estate Consultants to meet team targets and maximise sales opportunities for each call/enquiry;</div> <div></div> </div></div> </div></div> <div><div> <div contenteditable="false"><div></div></div> <div><div> <div contenteditable="false">Track and update your team tasks and activities through our in-house tech platform;</div> <div></div> </div></div> </div></div> <div><div> <div contenteditable="false"><div></div></div> <div><div> <div contenteditable="false">Produce regular reports and conduct improvement-sharing sessions;</div> <div></div> </div></div> </div></div> <div><div> <div contenteditable="false"><div></div></div> <div><div> <div contenteditable="false">Support ad-hoc tasks and projects from time to time.</div> <div></div> </div></div> </div></div> <div><div><div> <div contenteditable="false"></div> <div></div> </div></div></div> </div> <div><div> <h3 contenteditable="false">Ideal Candidate</h3> <div></div> </div></div> <div><div><div> <div contenteditable="false">You have at least 1 year of working experience, ideally in the customer service field. You are an excellent communicator with a pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience they deserve with us.</div> <div></div> </div></div></div> <div><div> <h3 contenteditable="false">Requirements</h3> <div></div> </div></div> <div><div> <div contenteditable="false"><div></div></div> <div><div> <div contenteditable="false">Diploma or equivalent;</div> <div></div> </div></div> </div></div> <div><div> <div contenteditable="false"><div></div></div> <div><div> <div contenteditable="false">Experience in customer service/sales support/call center would be beneficial;</div> <div></div> </div></div> </div></div> <div><div> <div contenteditable="false"><div></div></div> <div><div> <div contenteditable="false">Must be fluent in written and spoken English as the role requires the candidate to answer inquiries via online chatroom or phone;</div> <div></div> </div></div> </div></div> <div><div> <div contenteditable="false"><div></div></div> <div><div> <div contenteditable="false">Proficient in Google Suite / MS Office and with computers in general;</div> <div></div> </div></div> </div></div> <div><div> <div contenteditable="false"><div></div></div> <div><div> <div contenteditable="false">Able to work 5 days a week (including public holidays and weekends) with 2 fixed off days per week, rotation between 9am-6pm and 12pm-9pm shifts;</div> <div></div> </div></div> </div></div> <div><div> <div contenteditable="false"><div></div></div> <div><div> <div contenteditable="false">Organised and able to multi-task: You are skilled at managing your time, priorities, tasks, and getting things done fast, even when things can be chaotic;</div> <div></div> </div></div> </div></div> <div><div> <div contenteditable="false"><div></div></div> <div><div> <div contenteditable="false">Fast and accurate: You have meticulous attention to detail and know how to review your work to produce quality and deliver fast;</div> <div></div> </div></div> </div></div> <div><div> <div contenteditable="false"><div></div></div> <div><div> <div contenteditable="false">Client-centric: You enjoy spending time with people and take pride in making Propseller clients successful; being polite and committed to all tasks;</div> <div></div> </div></div> </div></div> <div><div> <div contenteditable="false"><div></div></div> <div><div> <div contenteditable="false">Can-do attitude Problem-solver: You are a roll-up-your-sleeves doer. You see a problem, arrive at a solution quickly, and know what it takes to get things done.</div> <div></div> </div></div> </div></div> <div><div><div> <div contenteditable="false"></div> <div></div> </div></div></div> <div> <div><div> <h3 contenteditable="false"><span>You Get</span></h3> <div></div> </div></div> <div><div> <div contenteditable="false"><div></div></div> <div><div> <div contenteditable="false">Central, iconic office near Lavender, Bendemeer, and Farrer Park MRTs;</div> <div></div> </div></div> </div></div> <div><div> <div contenteditable="false"><div></div></div> <div><div> <div contenteditable="false">State-of-the-art-tools: MacBook Pro and Jabra Headset;</div> <div></div> </div></div> </div></div> <div><div> <div contenteditable="false"><div></div></div> <div><div> <div contenteditable="false">All training provided (Sales, Real Estate, CRMs). Be ready to learn a lot;</div> <div></div> </div></div> </div></div> <div><div> <div contenteditable="false"><div></div></div> <div><div> <div contenteditable="false">Opportunity to make history and help thousands of people with the biggest financial decision of a lifetime.</div> <div></div> </div></div> </div></div> <div><div> <h3 contenteditable="false">Recruiting Process</h3> <div></div> </div></div> <div><div><div> <div contenteditable="false">Ideal length: 2 weeks</div> <div></div> </div></div></div> <div><div><div> <div contenteditable="false">If your application is selected:</div> <div></div> </div></div></div> <div><div> <div contenteditable="false"><span></span></div> <div><div> <div contenteditable="false">Interview 1 (30 min) – Online Introductory Call</div> <div></div> </div></div> </div></div> <div><div> <div contenteditable="false"><span></span></div> <div><div> <div contenteditable="false">Interview 2 (1 hr) – Online/Physical: Discussion and live case with our Operations Manager</div> <div></div> </div></div> </div></div> <div><div> <div contenteditable="false"><span></span></div> <div><div> <div contenteditable="false">Interview 3 (1hr) – Online/Physical: Meet with our VP of Operations</div> <div></div> </div></div> </div></div> <div><div> <div contenteditable="false"><span></span></div> <div><div> <div contenteditable="false">Compensated 2-day on-the-job test</div> <div></div> </div></div> </div></div> <div><div> <div contenteditable="false"><span></span></div> <div><div> <div contenteditable="false">Welcome aboard!</div> <div></div> </div></div> </div></div> <div><div> <h3 contenteditable="false">Compensation</h3> <div></div> </div></div> <div><div><div> <div contenteditable="false">S$2,300 to S$2,700 / month + up to S$300 / month bonus + Stock options</div> <div></div> </div></div></div> <div><div> <h3 contenteditable="false">Apply</h3> <div></div> </div></div> </div> <div><div contenteditable="false" role="figure" aria-labelledby="id_1"><div> <div> <div><div><div><div><div><div><div><div> <div><div></div></div> <div contenteditable="false"></div> </div></div></div></div></div></div></div></div> <div> <div role="button" tabindex="0" aria-label="Original"></div> <div role="button" tabindex="0"></div> </div> </div> <div></div> </div></div></div> <div><div><div> <div contenteditable="false"></div> <div></div> </div></div></div> </div></div> </div> <span></span> </div> <div><div></div></div> </div></div>