About the role
We are looking for a Technician to help keep our clients’ equipment and software running smoothly. Your role will include installation, maintenance, and training.
Field Support Technician
inyad
IT, Customer Service, Sales & Business Development
Casablanca, Morocco
Posted 6+ months ago
You will be responsible for
- Install, maintain, and repair equipment across the country.
- Diagnose issues and suggest effective solutions.
- Train clients on how to use both the equipment and the software.
- Update technical documents and write intervention reports.
Your qualifications
- Technician diploma or specialization in electrotechnics, electronics, etc.
- At least 1 year of experience in a similar role.
- Represent our company professionally with clients.
- Valid driver’s license.
- Willingness to travel nationwide.
- Basic skills in French and Arabic.
- Punctual, organized, and detail-oriented.
- Strict adherence to safety rules and internal guidelines.
- Self-motivated with strong time management skills.
About us
We are a young and passionate team building the #1 tech platform in Africa dedicated to small and micro merchants. More than 5M merchants, in 15 countries, tested our flagship products (Konnash App, Mahaal App ans Takam App) to manage and grow their business.
We operate in small, autonomous, agile and independent teams. We encourage ownership, innovation and creativity in a supportive environment where sharing best practices is key.
We operate in small, autonomous, agile and independent teams. We encourage ownership, innovation and creativity in a supportive environment where sharing best practices is key.
