Sales Admin
Igloo
About Igloo
Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloos innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimise and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent.
As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritise teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.
About the role
We are seeking experienced Sales Admin with a strong focus on administration and insurance to join our dynamic team. As a Sales Admin you will be working with the business team and play a crucial role in operations to make Igloo become the future of insurance.
Job Responsibilities
- Follow the procedures, compliance guidelines and working instructions related to all Igloo products for all lines of business in Indonesia.
- Prepare weekly and monthly reports to support IPS Retail & Brokerage business lines.
- Assist with all documents and documentation storage properly, outstanding premium payment, and administrations tasks
- Support sales and marketing team of IPS Retail, Brokerage, B2C business lines
- Ensure all collection activities comply with company policies, insurance regulations, and legal requirements.
- Act as the point of contact and manage discussions and follow up with insurer or internal stakeholders regarding policy creation, endorsement, cancellation, etc
- Monitor payment from clients and liaise with the Finance team in terms of sending the proof of payment.
- Monitor renewal of existing clients by following up to the sales team based on production report data from the Placement team.
- Monitor SLA of policy issuance on each of production conversions.
- Minimum 3 years of experience in sales support and administration
- Bachelor's degree in relevant fields
- Experience in general insurance/brokerage/insurtech
- Strong in MS Excel and tech savvy
- A self-starter with hands-on experience
- Hardworking & Trustworthy
- Mature, Independent, & Teamplayer
- Fluency in English
- Private Health Insurance
- Training & Development
