Product Manager
Igloo
About Igloo
Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo's innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimise and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent.
As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritise teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.
About the role
Job Responsibilities
Agentic AI Product Management
·Manage end-to-end product lifecycle for Agentic AI-driven insurance solutions (e.g., claims automation, reconciliation AI, customer service agents, etc.).
· Translate complex AI/ML capabilities (e.g., LLMs, decision engines) into actionable product requirements, ensuring business value and technical feasibility.
Agentic AI Product Architecting
· Work closely with our AI/ML engineers, data engineers, and software architects to design scalable AI agent system integrations.
· Evaluate and utilize 3rd-party AI/ML platforms (e.g., LLMs orchestration platforms, RPA tools), ensuring alignment with our tech stack and compliance standards.
Cross-Functional Collaboration
· Drive middle-ground AI services adoption across vertical projects (e.g., underwriting, fraud detection), collaborating with vertical product lines, actuarial, ops, finance and compliance teams.
· Create solution documents with architecture diagrams, data flow models, and use cases tailored for stakeholders across functions.
Innovation & Strategy
· Conduct fuzzy front-end research on emerging AI trends (e.g., autonomous agents, multimodal LLMs) to identify insurance tech opportunities.
· Analyze industry value chains and competitor’s AI implementations to inform product roadmap priorities.
Execution & Optimization
· Track AI agents’ performance metrics (e.g., accuracy, latency) and user feedback to iterate on product features.
· Document AI system behaviors, ethical guidelines, and risk controls for regulatory compliance.
· Bachelor's degree in Computer Science, Engineering, or a related field. A Master's degree is a strong plus.
· 5+ years of experience in 2B software product management, with deep involvement in software architecting design. Having hands-on experience in software engineering (backend development, system architecting, etc.) is a strong plus.
· Excellent business modeling skills.
· Ability to lead agentic AI design & architecting with engineers.
· Familiarity with agentic frameworks (Deify, Langchain, Coze, etc.) and latest advancements in agentic AI architectures.
· Mandarin/English bilingual.
· [ Better to have] Insurance tech and AI/LLM working experience.
