Portfolio Jobs

We are looking for an experienced Sales Manager to lead and energize an international sales team based in Bali. This role is primarily focused on the French-speaking market and requires full professional fluency in French and English.

Based on-site in Denpasar, you will report directly to the General Manager and take ownership of the agency's commercial development in Indonesia. You will manage a team of 5 to 10 travel designers — a mix of local and expatriate profiles — overseeing performance, processes, and client satisfaction from end to end.

This is a leadership role for someone who combines a genuine passion for travel with strong commercial instincts and team management experience. Open to expatriates, with priority given to candidates already based in Bali.

💼 Your main missions

🧭 Sales & customer support

• Lead and animate a team of travel designers to ensure high-quality, personalized service to French-speaking travelers.

• Monitor and drive monthly sales performance, setting clear objectives and following up on results.

• Optimize lead conversion by coaching the team on sales techniques and improving response quality.

• Participate in the design and updating of travel products and circuits to keep the offer competitive and inspiring.

• Develop B2B relationships with platforms, partner agencies, and tour operators to expand the agency's commercial network.

💼 Operations & practical management

• Supervise the full travel design process, from first inquiry to final confirmation, ensuring quality and consistency.

• Train and support the sales team on CRM tools and internal processes to improve efficiency.

• Analyze market trends and propose concrete commercial actions to support growth.

• Coordinate with the General Manager on strategic priorities and commercial reporting.

🌟 Customer care & quality during the trip

• Ensure traveler satisfaction throughout the journey by maintaining high standards across all touchpoints.

• Handle escalated issues, complaints, or unexpected situations with professionalism and calm.

• Collect and channel client feedback to continuously improve the agency's offer and service quality.

💰 Contract conditions

• 📅 Type of contract: Long-term local contract

• 📍 Location: Denpasar, Bali, Indonesia (on-site)

• 🤝 Availability: As soon as possible

• ⏰ Working time: Full-time

• 💻 Work mode: On-site

• 💲 Compensation: To be discussed during the recruitment process, in line with the candidate's profile and internal policies.

💫 Your advantages

• Work within a well-established DMC network with a strong reputation across multiple destinations worldwide.

• Be part of a multicultural, passionate team made up of local experts and international travel professionals.

• Operate in one of the most diverse and captivating destinations in the world — with Indonesia as your backyard.

• Take on a leadership role with real commercial impact and direct contribution to the agency's growth.

• Join a team genuinely committed to responsible and sustainable adventure tourism.