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CoachHub is on a mission to democratise coaching for all career levels worldwide. We need an amazing team to achieve this, so we’re bringing together kind, smart and highly-skilled people from all corners of the globe.

If you'd like to shape the success story of a fast-growing, award-winning company and the leading global digital coaching platform - get in touch!

About the position:

As the VP of Coach Relations at CoachHub, you will be a key leader responsible for expanding and elevating the global Coach Community. You will shape and deliver a world-class, end-to-end experience for our coaches, driving both their development and success within the CoachHub ecosystem. In this role, you will ensure that Coach Relations is closely aligned with client needs, delivering the right coaches to meet customers' organizational transformation goals. You’ll define strategic initiatives, foster an inclusive and diverse coach network, and work cross-functionally to ensure that our coaches are equipped to help clients achieve lasting success—all while managing and optimizing coach delivery costs.

Key Responsibilities:

• Strategic Roadmap & Execution: Define the long-term vision for Coach Relations and lead the execution of initiatives that align with both internal business goals and client success.

• Global Coach Community Expansion: Develop and execute a comprehensive coach recruitment plan that attracts the best talent to meet ambitious growth targets and ensure we have the right coaches to fulfill client organizational transformation objectives.

• Ensure an impeccable Coaching delivery:

  • Work closely with client-facing teams to understand customer requirements and transformation goals, ensuring that our coaches are selected, trained, and developed to meet these specific needs.

  • Develop and deliver assessments that ensure our coaches are not only competent but continually growing in their expertise as CoachHub Coaches.

• Own and Optimize the Coach Experience: Oversee the entire coach journey, identifying areas for improvement and implementing strategies to ensure a best-in-class, end-to-end experience that supports client outcomes.

• Manage & Optimize Delivery Costs: Take ownership of coach delivery costs, continuously analyzing and optimizing expenses related to coach services to maintain cost-effectiveness without compromising quality.

• Develop a World-Class Team: Hire, motivate, and develop a high-performing team focused on enhancing the Coach Relations experience. Ensure the team consistently delivers excellence across all touchpoints

• Act as the Voice of Coach Relations: Represent Coach Relations and advocate for the needs of our coaches, and promote their value.

• Cross-Functional Collaboration: Work closely with Product, Innovation Lab and Behavioral Science, Business Intelligence, Client Experience, and Customer Success teams to co-create innovative solutions that enhance the overall coaching experience and deliver meaningful insights to our clients and coach community.

Ideal Candidate Profile:

• Proven experience in leading global operations, partner management or account management teams, preferably within coaching, learning and development, or similar fields.

• Strong strategic thinking with the ability to turn high-level goals into actionable plans.

• Demonstrated ability to manage and optimize operational costs while maintaining service quality.

• A passion for coaching, leadership development, and fostering diverse and inclusive communities.

• Excellent communication skills, with the ability to inspire and engage both internal and external stakeholders.

Why CoachHub:

• Global Impact: Collaborate with a diverse and inclusive team from all around the globe.

• Shape the Future: Be part of a company revolutionizing coaching and development.

• Partner with the Best: Work alongside our amazing 1,000+ customers like Virgin Atlantic, Booking.com, Coca Cola, Schneider Electric, Asics & Ford and make a real impact.

• Grow with us: Accelerate your career under the guidance of experienced leaders. Refine your skills in a dynamic and supportive environment fostered by a diverse senior leadership team

• Unleash Your Potential: Drive your development and benefit from a dedicated CoachHub coach. Our globally certified business coaches provide world-class support in over 80 languages, empowering you to achieve your personal and professional goals.

• Purpose-Driven: Help us reinvent people development to support individual, collective and organizational transformation.

• Work-Life Balance: Thrive in a supportive environment that values your well-being, offering flexible work arrangements, ample time off, and unlimited coaching for work-life balance. Plus, enjoy fantastic perks in our Paris and Berlin offices.

If you are passionate about creating exceptional customer experiences and ready to take on a key leadership role in a rapidly growing company, we would love to hear from you. Apply now to join CoachHub and help us shape the future of digital coaching.

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About CoachHub

CoachHub is the leading global talent development platform that enables organizations to create a personalized, measurable and scalable coaching program for the entire workforce, regardless of department and seniority level. By doing so, organizations are able to reap a multitude of benefits, including increased employee engagement, higher levels of productivity, improved job performance and increased retention.

CoachHub’s global pool of coaches is comprised of over 3,000 certified business coaches in 70 countries across six continents with coaching sessions available in over 60 languages, to serve more than 500 clients.

Our programs are based on advanced R&D from our Coaching Lab. CoachHub is backed by leading tech investors, including Draper Esprit, Holtzbrinck Ventures, Partech, RTP Global, Signals Venture Capital, Sofina, Softbank and Speedinvest.

As of 2022, CoachHub is a certified Carbon Neutral Company. Find out more about CoachHub’s dedication to positive impact at www.coachhub.com/esg.