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About almentor: We are the leading Video-Learning Platform in Arabic! Established in 2016, we produced over 1000 online courses for individuals, corporations, and government entities across Egypt and the Gulf. Our platform is a hub of knowledge, fostering lifelong learning and growth for individuals around the globe. We are a purpose-driven team. Our most important asset is an intellectual team that can innovate and execute. It’s what moves us forward!

Our Mission: 🚀 almentor is on a mission to increase accessibility to affordable quality education for Arabic-speaking communities and a Goal to serve 10 million learners in MENA

Job Summary: The Operations Admin & Collection Specialist supports the PMO & Finance by handling operational and administrative tasks, including collection tracking, reporting, contract preparation, and payment consolidation. The role ensures smooth coordination across projects and accurate execution of operational and collection processes.

As an Operations Admin & Collection Specialist, You will:

• Create clients' profiles on NetSuite and sales orders.
• Generate freelancers' contracts by filling in their data in well stablished existing templates and granting the required signatures on them.
• Consolidate all concerned due payments of all freelancers/SMEs across all projects and prepare the PMO payments report for review and disbursement.
• Coordinate SME’s facilities whenever required (hospitality, transportation arrangements, etc ...).
• Assist the PMO in any coordination activities across projects whenever required.
• Submitting Requests to AR Accountant to Issue Invoices to Customers If Needed.
• Follow up, Send Emails and Make Calls with All Customers for the Pending Dues as per the Payment Terms.
• Update the Finance team with the Proof of Payment and make sure they are reflected in our banks By Email.
• Update Cash collection File and Review it with Finance Team before the Weekly Call with Management.
• Presenting the Cash Status on the Weekly Call with Management.

The ideal candidate will have:

• 1–3 years of experience in operations, administration, collections, finance support, or a similar role.
• Experience working with freelancers payments, invoicing, or AR follow-up is a strong plus.
• Experience supporting PMO or project-based environments is preferred.