🐼 Who we are

You. Better. With Alan.

Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.

By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.

We partner with 32,000+ companies of all sizes, serving more than 800K members, and have reached €600M+ in ARR.

Our team of 600 people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦.

🤘 How we do it ?

People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

1. Mission is the Boss: We have a mission-first focus with long-term thinking, where all employees act as owners seeking the company's success above all else.

2. Member & Customer-led: We are obsessively focused on solving customer problems and creating delightful experiences while building trust.

3. Excellence like Athletes: We maintain high standards and talent density, using the Keeper Test to ensure exceptional performance.

4. Enlightened Despots: We combine distributed ownership with accountability, empowering decision-makers while maintaining responsibility.

5. Radically Transparent: We make information accessible and written-first, promoting async communication while protecting sensitive data.

6. Kind, Methodic Optimists: We collaborate genuinely without ego, support teammates, and maintain positive intent while assuming the best.

7. Empathetic Challengers: We give direct feedback with empathy, praise strengths, and focus on growth through candid communication.

8. Bold & Creative Contrarians: We think differently to achieve greatness, challenge expertise with first principles, and embrace calculated risks.

9. Disciplined Executors: We focus on making good decisions quickly, maintain accountability, and break down problems into manageable pieces.

10. Fight for Simplicity: We eliminate unnecessary processes, stay concise and articulate, and maintain smart frugality while solving problems pragmatically.
    

⭐ Your mission ⭐

Shape the future of Alan’s enterprise product offering by turning customer insights into platform capabilities that will delight large clients and unlock our next phase of growth.

Here are the main responsibilities of the team you will join:

• Act as voice of the customer feeding Alan’s platform roadmap

• Prioritize features to address customer needs best based on sales input

• Participate to RFP submissions and coordinate Alan’s response based on product capabilities

• Work with customers to evangelize our services and products

• Coordinate product delivery to delight our customers for most complex onboarding

You will participate in developing this new function within a recently created team and edit the company to make our Sales teams the most effective of all!

⭐ Our ambition in Belgium ⭐

Since we opened our Belgium market in 2020, we have experienced great momentum and traction. We’ve onboarded 1000+ companies, and delighted 50.000+ members so far. Our local team has also grown from 0 to 65+ in just over 5 years. Our ambition is to become the market leader by 2030.

We are currently seeing exponential demand from larger companies which require our platform to evolve to serve more complex setups and needs on the market. You'll be the architect of Alan's enterprise transformation, directly building the platform capabilities that will unlock our next phase of growth and serve tomorrow's most sophisticated organizations.

Being at Alan means joining a team of talented, committed and passionate colleagues. We move fast, with a lot of ownership, and are proud to tackle big problems!

⭐️ You will be a great fit at Alan if ⭐️

• You have at least 4+ years of experience working on B2B products and are looking for more strategic impact;

• You are fluent in Dutch and English;

• You excel at turning clients insights into product priorities;

• You are great at sharing business context and navigating stakeholders to influence the product we build;

• You know how to handle objections in a complex technical environment;

• You excel at prioritizing tasks while living up to commitments;

• You love teamwork and are always eager to learn and grow;

It would be even better if:

• You are fluent in French

• You have Healthcare, Insurance, or HR platforms experience

• You’ve been involved in RFI’s, RFQ’s and RFP’s

For this opportunity, we are aiming to hire within the C1-E level range.

🙌 Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.

Therefore, we offer:

• Fair rewards. Generous equity packages complement your base salary.

• Flexible Office. Amazing office space at our HQ in Brussels, sponsored co-working hubs in Ghent or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.

• All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.

• Flexible vacation policy and flexible working hours. Organize your time as you wish.

• Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).

• Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners)

• Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.

• Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture.

• Parental leave. Extended parental leave for all new parents.

Important note: we hire people, not roles.

If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?

Remember, this is just a guide, not a checklist.

We'll be thrilled to receive your application!

🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.